Overview
Gain practical experience in foundational cybersecurity practices, endpoint protection, and access management. Learn to apply systematic approaches to diagnosing and resolving common hardware, software, and connectivity issues within the context of supporting end-user computing environments.
Funding Opportunity
Are you a domestic student currently residing in British Columbia?
This program is eligible for the StrongerBC future skills grant. Please visit EducationPlanner to determine your eligibility. If you still have questions, please join us for an info session. All other students may apply for this program by using the Register Now button.
All other students may still apply for this program through the Register Now button.
What you will learn
Upon successful completion of this course, students will be able to:
- Deploy, configure, maintain, and troubleshoot computing devices and endpoint systems, using industry-standard tools, procedures, and secure practices.
- Implement and support endpoint connectivity by applying fundamental networking principles in wired, wireless, and cloud-connected environments.
- Apply foundational cybersecurity practices, including endpoint protection, access management, and risk mitigation, to support secure and reliable IT operations.
- Deliver professional technical support by diagnosing user issues, communicating solutions effectively, and maintaining accurate technical documentation and service records.
What to expect
Students can expect hands-on experience in supervised lab environments working with devices and operating system(s). Emphasis is placed on active-learning strategies including realistic end-user and workplace simulations, practicing different troubleshooting strategies, and solution development. They will also build skills for professional practice, including documentation, communication and team collaboration.
Student learning is evaluated through knowledge checks (e.g. quizzes and exams), lab/practical assignments, presentations, and integrative projects, such as production of industry-relevant artifacts (e.g. incident logs and resolutions, provisioning) and documentation involving written submissions (e.g. dashboards, technical analysis, recommendations).
Students are expected to attend all classes. Attendance supports learning continuity, teamwork, and mastery of skills and ensures students benefit fully from both theoretical learning and hands-on experiences.
Classes are typically delivered in a computer lab environment and may be offered in a hybrid, fully-online, or fully on-campus format.
This Award of Achievement is a stackable credential. After completing the three required courses, you'll earn an Award of Achievement and can apply those courses toward the Information Technology Operations (ITOP) Certificate, allowing you to continue building your skills and earn credentials.
Fees and other costs
| Fee description | Fee Amount | Notes |
|---|---|---|
| Tuition | $1724 | |
| College initiative | $15 | |
| Campus resource | $35 | |
| Total | $1774 |
Need help with tuition?
Explore your options for scholarships, grants, bursaries, and loans.
* Fees are approximate and subject to change with the approval of VCC's Board of Governors. Students are required to pay any applicable fee increases. Application and assessment fees are non-refundable.
Any refunds are issued according to VCC's refund policy.