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Course DescriptionThis course will benefit anyone who deals with conflict in their personal, workplace or community settings. Students will learn what factors contribute to conflict, how to more effectively manage and reduce conflict, and how to effectively deal with challenging relationships. Students will also examine their own personal conflict style. As leaders, students will learn how unresolved conflict impacts culture and learn skills and concepts that not only reduce conflict but encourage an environment of collaboration and creativity.
- Applied Leadership and Business Management Certificate : Electives
- Award of Achievement in Leadership Skills : Required