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Course Description

Learn how to effectively communicate using industry-specific language with tenants, vendors/service providers, and other stakeholders connected to the built environment.

A strong emphasis is placed on relationship building, conflict resolution, negotiation, speaking, and active listening skills.
In addition, key factors that need to be considered when communicating in the built environment will be discussed, such as ethics, cultural awareness, and privacy.

Prerequisites

English 10 or equivalent

Relevant Programs

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