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Course Description

In this course students will learn about the various aspects of service management such as service quality, service lifecycle, service improvement, and project management. Emergency recovery options and business continuity planning will also be discussed.
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Course
Service Manager
Type
Online with Scheduled Classes
Days
Sa
Time
9:00AM to 12:00PM
Dates
May 02, 2026 to Jul 11, 2026
Schedule and Location
View Details
Hours
30.0
Location
  • Online
Course Fee(s)
Tuition Fee credit (2 credits) $573.80
Instructors
  • Wes Sheldon

Section Notes

Important Enrolment Information

This section of ITOP 1106 is primarily scheduled to support finishing students in their program completion.

While seats are open to the general public, please be aware that this is being offered as a standalone course.

For further information, please contact: technology@vcc.ca