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Course Description

In this course students will learn about the various aspects of service management such as service quality, service lifecycle, service improvement, and project management. Emergency recovery options and business continuity planning will also be discussed.

Relevant Programs

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Thank you for your interest in this course. Enrollment is currently not opened for this course, but we’re excited to help you take the next step. Please complete a Course Inquiry so that we may promptly notify you when enrollment opens, we will also notify you of any available sections which are not publicly advertised.